Shipping policy
We want to make your shopping experience as simple as possible, so our shipping methods and policies have been designed to get your order to you as quickly and efficiently as possible.
Please ensure that you supply your name and correct delivery address. Unfortunately we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout. You will be charged the standard applicable postage rate for us to resend.
We endeavour to ship your goods within 2 days of receiving your order. We do not ship on weekends or on public holidays. Any orders placed on a Friday afternoon/weekends will go out the following Monday.
Once your items have been shipped, they become your property and responsibility. If a product arrives damaged, or is misplaced, it is your responsibility to liaise with the courier. No refunds or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to make your claim.
Domestic Shipping
- FREE SHIPPING on orders over RM200. To qualify for free shipping you must spend RM200 or more in a single transaction after discounts are applied.
- Orders under RM200 are charged at a flat rate of RM8 for West Malaysia and RM18 for East Malaysia
- Please allow 2-7 working days for delivery on stocked items.
International Shipping
Currently we only offer shipping to Malaysia.
COVID19 UPDATE
We are working as quickly as possible to get your orders to you, but please bear in mind that there may be delays due to couriers or processing time.
If you have any queries or have any questions please do not hesitate to contact us on [email protected].
Thank you for your continued support and patience during this time.
Take care of yourself and your loved ones, and stay safe!